Inovape Shipping Policy
All goods ordered will be shipped as soon as practicable. Usually, this will mean on the first working day of receipt of an order. The working day will be defined as Monday through Friday (except Bank Holidays, Christmas Day, and New Years Day).
Receipt of order means received by us before 10AM on any given day (except for the exceptions outlined previously). All orders will, in any event, be shipped no later than within two working – worst case - of receipt of order.
In the unlikely event that any goods ordered are unavailable of shipment, or will be delayed due to supply chain issues, you will be contacted directly by us and presented with all the options available to you in the given circumstances. This will include the option to cancel your order and receive a full refund.
In the event that goods are shipped to you in line with your order and you then change your mind and wish to return them to us, we reserve the right to charge a re-stocking charge of up to 25% of the value of the original order.
An “order” constitutes the items you placed in your shopping cart and paid for when completing the transaction.
It is your responsibility to ensure that the goods ordered are in line with your desired requirements before completing your transaction and paying for the goods.
Inovape Returns Policy